Case Study: Stago achieves 100% offline inspections with Resco Forms

Stago achieves 100% offline inspections with Resco

Stago, a global in vitro diagnostics company, faced a challenge ensuring its field service technicians could access customer data and complete complex machine inspections while working offline in hospital laboratories with no internet signal. They needed a highly customizable mobile solution that could work 100% offline and integrate with their Dynamics 365 system. After extensive research, they selected Resco Forms from the vendor Resco to meet these demanding technical requirements.

Resco implemented a mobile app that provided Stago's technicians with full offline access to data, streamlined multi-step inspection protocols, and integrated barcode scanning for parts logging. The solution consolidated 100% of worldwide inspections into one tool, significantly boosting data accuracy and reducing errors. The Resco platform also enabled quicker updates to questionnaires without developer help and allowed technicians to generate legally binding reports on the spot, greatly improving efficiency.

Stago