Case Study: Premier Glass Products saves time with Resco Field Sales Mobile CRM

Premier Glass Products saves 10–15 hours a week with Resco

Premier Glass Products (PGP), a manufacturer's representative agency in the construction industry, faced a challenge with its sales team being tied to laptops for CRM data entry after customer visits. They needed a mobile solution to work from their iPads in the field to save time and avoid end-of-week data entry. Their Microsoft Dynamics CRM provider recommended Resco's Field Sales product.

By implementing Resco Field Sales, PGP enabled its sales team to enter data and access customer history in real-time on their mobile devices. The solution saved the agency a cumulative 10-15 hours per week on data entry alone, greatly improving efficiency. Resco's product saw high user acceptance and was used 95% of the time by the sales team, who also praised Resco's superb customer support.

Premier Glass Products