Case Study: Oslo Kommune saves time and improves fire prevention with Resco Mobile CRM

Oslo Kommune saves time and inspects 5,500 fire objects with Resco

Oslo Kommune, the largest municipality in Norway, needed a mobile solution for its 70 fire inspectors to efficiently conduct field inspections and report on fire safety at thousands of locations. Their challenge was to find a user-friendly mobile application that could integrate with their existing Microsoft Dynamics CRM 2011 system, allowing inspectors to access data, log deviations, and take photos on-site. They selected the Resco Mobile CRM solution to meet this need.

By implementing Resco Mobile CRM, the inspectors gained the ability to bring the entire system into the field. The solution, which was easy to customize and use, saved the fire department a significant amount of time. According to Oslo Kommune, the primary result is that inspectors can now spend more time on proactive fire prevention work with customers, ultimately helping to prevent more fires.

Oslo Kommune