Case Study: Nurse Maude improves patient care and completes 5,000 daily visits with Resco Field Service

Nurse Maude completes 5,000 patient visits a day with Resco

Nurse Maude, a major organization providing community healthcare services in New Zealand, faced a challenge with its paper-based system for its 1,200 field workers. They needed a mobile solution to pair with their Microsoft Dynamics 365 to enable real-time schedule viewing, data capture, and updates to improve visibility and efficiency. Resco provided its Field Service mobile solution to meet this need.

The solution from Resco was implemented as two customizable mobile app projects, which seamlessly connected to Dynamics 365. This provided field workers with instant access to schedules and patient data, enabling them to capture and share visit information in real time. As a result, Nurse Maude gained essential insights, improved data accuracy, and now successfully schedules and completes more than 5,000 client visits every day.

Nurse Maude