Case Study: Derbigum achieves 20% more customer visits and 15% more recorded accounts with Resco Mobile CRM

Leading manufacturer of roofing solutions undergoes digital transformation implementing Mobile CRM

Derbigum - Imperbel nv/sa, a family-owned roofing manufacturer of 430 employees, faced slow, inconvenient field administration because sales reps had to use Microsoft Dynamics CRM from laptops and guest Wi‑Fi, delaying updates and hurting customer experience. To modernize mobile access to CRM data, implementation partner Admiral Dynamics recommended Resco Mobile CRM (integrated with Microsoft Dynamics CRM 365) as the vendor solution.

Admiral Dynamics deployed Resco Mobile CRM across Derbigum’s European offices, giving reps offline-capable, iPad-ready access to all CRM data and synchronizing changes when online. The Resco solution increased newly recorded accounts by 15%, enabled sales reps to complete 20% more customer visits, boosted sales productivity, and unified the sales process across Europe.

Derbigum

Philippe Lathouwers

Executive Director