Case Study: MHI Vestas Offshore Wind achieves efficient offline turbine maintenance and major cost savings with Resco Mobile CRM

Integrating mobility for smoother production of renewable energy

MHI Vestas Offshore Wind A/S, a global offshore wind turbine developer that grew from about 250 to 2,200+ employees, needed a mobile, offline-capable way for technicians to service turbines at sea where connectivity is unreliable. Already using Microsoft Dynamics 365, the company sought a solution to bring core maintenance workflows to phones and tablets so field crews could work hands‑free and without relying on paper or laptops — and selected Resco Mobile CRM.

Resco Mobile CRM delivered an offline mobile app and the Woodford configuration tool, enabling MHI Vestas to customize and deploy solutions in‑house within weeks (one project went live in just 2 weeks). The vendor’s approach cut resource use dramatically — the initial rollout consumed only about 10% of the allocated budget — made rollouts simple, improved field adoption and feedback, and ensured technicians can access required data and documents while working at sea.

MHI Vestas Offshore Wind

Thor Tankred

Senior CRM Consultant