Case Study: Helopal Lottmann achieves faster mobile sales access with Resco Field Sales

Helopal Lottmann saves two hours a day with Resco mobile CRM

Helopal Lottmann Fensterbänke, a manufacturer of windowsills, faced a challenge with its sales team's access to the company's Dynamics AX ERP system while on the road. Difficulty establishing a VPN connection made it hard for representatives to get vital customer information. The vendor, Resco, provided a solution to this problem.

Resco implemented its Resco Field Sales mobile CRM solution on iPads, which was adapted for Helopal Lottmann by their IT partner. The system offers offline access and synchronizes data bidirectionally with the central ERP. This solution enabled the sales team to save an estimated two hours of working time per day and made information access seamless for both field and in-house staff.

Helopal Lottmann Fensterbänke