Case Study: Derbigum boosts sales productivity with Resco Field Sales

Derbigum boosts sales productivity by 20% with Resco

Derbigum, a leading manufacturer of roofing solutions, faced a challenge with their sales team's efficiency. Their sales representatives were using a desktop-based Microsoft Dynamics 365 CRM, which made it difficult to access and update customer information during visits, leading to delayed administrative work. They needed a mobile solution to streamline their sales process and improve data accessibility in the field.

The vendor Resco implemented its Field Sales mobile app, which integrated directly with Dynamics 365 and provided offline functionality. This solution enabled Derbigum's sales team to access CRM data anywhere, plan visits more effectively, and complete administrative tasks on the spot. As a result, Derbigum saw a 15% increase in newly recorded accounts and a 20% rise in the number of customer visits completed, significantly boosting productivity.

Derbigum