Case Study: CMS Industries improves mobile sales and offline CRM access with Resco Field Sales

CMS Industries keeps sales reps up to date with Resco despite twice-a-week office visits

CMS Industries Ltd, a UK-based supplier of office seating components and related products, faced a challenge with their sales representatives who were rarely in the office and needed immediate access to leads and customer data from Microsoft Dynamics CRM while in the field. They required a mobile solution with offline capabilities and specific functionalities like mapping.

They chose the Resco Field Sales solution from vendor Resco because it met all their requirements for adaptability and functionality. With helpful support from Resco, they successfully implemented a tailored mobile solution that keeps their field sales team up-to-date and improves their customer care, though no specific quantitative metrics were shared in the provided text.

CMS Industries