Case Study: Lavender Hill streamlines bookings and avoids double bookings with ResBook

Lavender Hill - Customer Case Study

Lavender Hill Farm & Accommodation, located in the Kumeu Riverhead area of West Auckland, faced the seasonal challenge of managing a busy December-to-January period with accommodation bookings, farm tours, lavender harvesting, and distilling all happening at once. The property needed a better way to handle reservations while staying organized and avoiding booking conflicts.

ResBook helped Lavender Hill streamline multiple booking channel managers and make direct bookings easier through its booking platform. A standout feature was the linked rooms function, which allowed one room to be booked while the others remained available, helping prevent double bookings and supporting smoother operations; while no specific numerical uplift was given, Lavender Hill reported the system made their business much easier to manage.

Lavender Hill

Trish Delamore

Lavender Hill