Case Study: Waterbury Hospital improves clinician productivity and patient care with RES Software RES ONE Workspace

Waterbury Hospital Streamlines Workflows, Drives Clinical Productivity and Improves Patient Care

Waterbury Hospital, a mid-sized community and teaching hospital in Connecticut, faced workflow and productivity issues that were slowing clinical staff down. Nurses relied on a mix of PC-, Citrix XenApp-, and off-site applications, but interoperability problems, slow logon scripts, and prescription printing challenges were creating delays and taking time away from patient care. To address these issues, the hospital turned to RES Software and its RES ONE Workspace solution.

RES Software implemented RES ONE Workspace to centralize workspace management, speed application access, eliminate slow login scripts, and control printer assignments for prescription printing. As a result, Waterbury Hospital improved clinician productivity, streamlined workflows, and reduced time spent troubleshooting IT issues; more than 2,000 employees gained faster access to applications, personalized settings, and secure, consistent desktops.

Waterbury Hospital

George Adamo

Network Engineer