Case Study: Global Healthcare Provider achieves 30% project efficiency gain and 20% higher customer satisfaction with ReQtest

How an IT solutions provider for the healthcare industry, improved their project delivery efficiency

Global Healthcare Provider, a US‑headquartered leader in medical imaging with operations in 170+ countries and over 6,000 employees, struggled with manual sign-offs, no centralized project repository and poor transparency that led to errors and miscommunication in project delivery. The company’s project manager engaged ReQtest to evaluate a cloud‑based collaboration and requirements management solution to eliminate hand‑signed approvals and improve stakeholder transparency.

ReQtest delivered a cloud platform to manage requirements, enable real‑time collaboration and digital sign‑offs with an audit trail, and centralize project data for reuse and clearer communication. Using ReQtest, the Global Healthcare Provider saw a 30% rise in project efficiency, a 20% increase in user satisfaction and a 20% improvement in scalability, while gaining better traceability and higher project success rates.