Case Study: Triad Radiology Associates achieves a 474% increase in patient reviews with RepuGen

Triad Radiology Associates boosts patient reviews 474% with RepuGen

Triad Radiology Associates, a physician practice providing radiology services, faced a significant challenge with its online reputation. Despite offering quality care, the practice had a very low 2.3-star average rating and only 54 reviews across its providers, putting it at a disadvantage with potential patients. They partnered with RepuGen and its review management platform to address this problem.

Using RepuGen's automated system, the practice implemented a streamlined process to collect patient feedback and generate reviews. This solution included conducting satisfaction surveys, sending targeted review requests, and monitoring and responding to reviews across multiple platforms. As a result, Triad Radiology Associates achieved a 474% increase in patient reviews, growing their total to 310, and their average star rating surged by 91% to 4.4 stars. RepuGen helped them dramatically improve their online reputation and patient trust.

Triad Radiology Associates