Case Study: Kraemer Women's Care achieves 1,439% more patient reviews with RepuGen

Kraemer Women's Care boosts patient reviews 1,439% with RepuGen

Kraemer Women's Care, a healthcare provider in South Carolina, faced the challenge of a limited online presence. Their 3.4-star average rating fell below the 4-star threshold patients look for, and with only 134 reviews across 37 providers, their digital reputation did not reflect the quality of their care. To address this, the practice partnered with RepuGen for its reputation management services.

RepuGen implemented an automated system for collecting patient feedback and generating online reviews. The solution included streamlined review requests, service recovery tools to address patient concerns, and monitoring for new reviews. As a result, Kraemer Women's Care saw a 1,439% surge in patient reviews, growing to over 2,000, and a 20% increase in their average star rating, which rose to 4.1 stars. This significant improvement, facilitated by RepuGen, helped the practice build trust and attract new patients.

Kraemer Women's Care