Case Study: Golden State Dermatology achieves 482% review growth and higher star ratings with RepuGen

Golden State Dermatology boosts patient reviews 482% with RepuGen

Golden State Dermatology, a dermatology practice with multiple locations in the San Francisco Bay Area and Central Valley, faced the challenge of an underwhelming online reputation. Their average 4.0-star rating was not standing out competitively, and they were missing the opportunity to collect reviews from their large patient base. To address this, they partnered with the vendor RepuGen for its healthcare reputation management software.

By implementing RepuGen's solution, which included streamlined review management and targeted review requests, Golden State Dermatology saw a dramatic improvement. The practice achieved a 482% growth in patient reviews, increasing the total from 3,923 to over 22,000, and an 18% increase in their average star rating, which rose to 4.7. This successful partnership with RepuGen significantly enhanced their online presence and patient trust.

Golden State Dermatology