Case Study: Newport Beach Country Club achieves faster order turnaround and increased sales with RepSpark

How Newport Beach Country Club Uses RepSpark for Easy Reordering

Cassidy Pulcini, merchandise buyer at Newport Beach Country Club, faced shifting customer behavior during COVID—smaller, more frequent buys—and needed faster answers on inventory and special orders to keep customers from looking elsewhere. To solve this, she turned to RepSpark and its Product Search Tool to streamline buying in a fast-moving environment.

RepSpark’s Product Search Tool gave Cassidy instant visibility into inventory and ordering, letting her answer customer questions and place orders in real time. As a result, RepSpark helped her close deals more quickly, increase transaction frequency, and improve buyer efficiency and transparency—leading to more sales and a smoother buying experience.

Newport Beach Country Club

Cassidy Pulcini

Merchandise Buyer