Case Study: EvaluAgent accelerates sales cycles and boosts product adoption with Reprise

EvaluAgent Wows Prospects and Customers with Interactive, Guided Product Tours

EvaluAgent, a provider of a Quality Assurance and Improvement Platform for call centers, faced the challenge of conveying the full value of its powerful and integrated software to a diverse prospect base. They struggled to demonstrate their complex workflows using static imagery or words alone, which made it difficult to generate educated leads early in the sales process. They turned to Reprise to create interactive product tours to address this.

Using Reprise, EvaluAgent built custom, guided demos that allowed prospects to experience the product firsthand. This solution generated over 400 tour visits per month, dramatically shortened the sales cycle, and led to more qualified prospects who were better informed before sales calls. Reprise also helped EvaluAgent drive customer adoption of new features after the sale.

EvaluAgent

Matt Jones

Head of Growth