Case Study: Tecplot cuts licensing support load in half with Reprise Software’s RLM Activation Pro

Tecplot cuts licensing support load in half with Reprise Software

Tecplot, a leading provider of CFD post-processing and visualization software, faced the challenge of manually generating and distributing license keys for its global customer base. This process was time-consuming and frustrating for both their support team and customers, especially for smaller clients with limited IT resources. Seeking an automated solution for entitlement delivery, Tecplot turned to Reprise Software and its RLM Activation Pro service.

Reprise Software's Activation Pro solution automates license activation over the internet, eliminating the need to manually gather computer details from customers. This streamlined the process for new sales and renewals, allowing customers to get up and running instantly. The implementation cut Tecplot's support load for key generation in half, saving dozens of hours per month and thousands of dollars per year, while significantly improving customer satisfaction.

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