Case Study: West Coast Supermarket Retailer reduces out-of-stocks with ReposiTrak

West Coast Supermarket Retailer reduces out-of-stocks 15% with ReposiTrak

The West Coast supermarket retailer faced a significant out-of-stock problem, particularly with over a dozen major DSD vendors across several key categories. This issue represented a major lost revenue opportunity and negatively impacted the customer experience. To address this challenge, the retailer partnered with ReposiTrak.

ReposiTrak implemented a solution centered on action-driven collaboration, establishing an inclusive working group and leading bi-weekly meetings. They provided algorithm-driven insights through performance rankings and dashboards to examine delivery routes and optimize SKUs. As a result of this program, ReposiTrak helped the retailer achieve a 15% annualized reduction in out-of-stocks, resulting in $9 million in savings and a sales increase of 7% to 10%.