Reply
32 Case Studies
A Reply Case Study
Keptify, a company that helps businesses with employee offboarding, faced a significant growth challenge due to a fully manual outreach process. Their small, two-person team spent hours on repetitive tasks like finding contacts and sending individual emails and LinkedIn messages, which resulted in low response rates and made scaling their efforts impossible. They turned to the vendor Reply to automate their outreach without sacrificing a personal touch.
By implementing Reply, Keptify automated its outreach and combined email and LinkedIn into a single, multi-channel sequence. This solution provided a structured system to manage conversations and scale their efforts. The results were a dramatic increase in their LinkedIn response rate to up to 20% and the ability to add 20-40 new customers per month, all without increasing their team size.