Case Study: U.S. Department of Agriculture achieves improved time capture and client billing with Replicon Client Bill

U.S. Department of Agriculture Cultivates Growth with Replicon

The U.S. Department of Agriculture’s Client Technology Services supports computing for hundreds of employees and contractors across 27 bureaus but relied on an aging mainframe time-and-billing system that was difficult to use and provided little project-level detail. Users struggled with unwieldy 27-digit codes, a system that couldn’t run in the background, limited contractor access, tight payroll deadlines that encouraged guesswork, and virtually no reporting or analytics to manage hundreds of projects.

USDA implemented Replicon Client Bill to centralize time capture and client billing, simplify coding, decouple time entry from payroll, automate tracking, and provide robust reporting and accounting integration. The change delivered near real-time visibility into hours and costs, improved accuracy of project and client expenses, faster reimbursements, a reduced administrative burden, and better resource planning and project-bidding confidence.

U.S. Department of Agriculture

John Gambriel

Program Manager, U.S. Department of Agriculture