Case Study: ThinkQ Inc. reduces administrative time by 90% with Replicon Web TimeSheet

ThinkQ - Customer Case Study

ThinkQ Inc. is a small, woman-owned, service-disabled veteran-owned consultancy that provides quality management, oversight and software solutions to U.S. government clients. With employees distributed across the country, the company relied on Excel timesheets and an in-house reporting tool, which was time-consuming for staff and managers, burdensome for IT to maintain, and lacked a single, accessible way to submit travel expenses or handle projects billed as fixed-cost or time-and-materials.

After evaluating commercial options and the feasibility of building in-house, ThinkQ chose Replicon Web TimeSheet. The system delivered simple, configurable time and expense entry, straightforward project setup, and built-in reporting. Results included a 90% drop in administrative time (from 35 to 3.5 hours/week), about 30 minutes saved per employee each week, fewer errors, easier IT maintenance, improved manager–employee communication via notifications, and stronger compliance that helped the company win GSA schedule listing and new business.

ThinkQ

Cary Shaffner

Deputy Director, Client Operations, ThinkQ Inc