Case Study: Enterprise Unified Solutions gains insight into employee productivity and boosts billable hours with Replicon TimeAttend

Telecommunications Company Gains Substantial Insight Into Employee Productivity

Enterprise Unified Solutions (eUS) is a telecommunications consulting firm that provides IP telephony, security, wireless and workflow solutions. Facing no formal time-tracking process, the company only recorded billable hours, leaving non-billable work unaccounted for, making individual productivity hard to estimate; their client‑server system also proved impractical for a remote workforce and management feared user resistance to a new system.

After evaluating options, eUS implemented Replicon’s Web TimeSheet (TimeAttend), which proved intuitive, quick to set up (under four hours) and required no formal training. The web-based, customizable system captured billable and non-billable work, gave managers clear, actionable reports and supported remote access—resulting in substantial insight into employee productivity, a measurable increase in billable hours and improved cash flow, estimating and resource reporting.

Enterprise Unified Solutions

Mike Lewellyn

Manager