Case Study: RK Dixon achieves accurate billing and proven ROI with Replicon's Web TimeSheet

Office Solutions Company Sees Proven Roi After Switching To Replicon

RK Dixon, a 200‑employee office solutions integrator offering copiers, printers and IT services, struggled with an in-house time tracking system that caused billing errors, poor project accountability, manual spreadsheet work and no way to report on past project costs—leading to delayed billing and cash‑flow problems.

After implementing Replicon’s Web TimeSheet/TimeBill, RK Dixon gained an intuitive web platform with built‑in checks, consolidated project data and extensive reporting (175+ reports). The change produced immediate ROI: faster, more accurate billing, better project costing and estimates, improved HR and payroll feedback, higher employee productivity and stronger customer service.

RK Dixon

Jenny Hall

Service Coordinator