Case Study: CompuGroup Medical achieves actionable project insight and 20% more projects with Replicon

CompuGroup Medical Gains Actionable Project Insight

CompuGroup Medical, a global eHealth software provider headquartered in Koblenz, Germany, tasked its Netherlands services team of 201 with managing implementations and migrations but was hampered by paper-based timesheets and multiple unconnected spreadsheets. The lack of mobile access and real-time visibility left managers unable to see resource availability, compare estimates to actuals, accurately cost projects, or forecast demand, creating heavy administrative overhead and frequent data re-entry.

The company implemented Replicon Professional Services Management and Time Off to centralize time tracking, resource calendars, approvals and mobile timesheets, automating previously manual processes. As a result they gained actionable project and profitability insights, improved resource allocation and team productivity, reduced errors and admin costs, and were able to take on about 20% more projects.

CompuGroup Medical

Tanja van Tuijn

Implementation and Professional Services Manager