Case Study: ITRS achieves 30-minute self-hosted installs with Replicated

ITRS cuts self-hosted install time to 30 minutes with Replicated

ITRS, an enterprise observability platform provider, faced challenges scaling its on-premise software deployments for customers in highly regulated industries. Their existing delivery methods were unsustainable and could take days to complete an installation. ITRS partnered with vendor Replicated to find a more standardized and scalable way to package and distribute their software across diverse customer environments.

By implementing Replicated, ITRS achieved a consistent delivery foundation that drastically streamlined its process. The results were significant: installation times for self-hosted customers dropped from days to 30 minutes or less, time to resolution for on-prem issues was reduced by 50%, and the release cadence accelerated from quarterly to weekly. Replicated provided the standardization that allowed ITRS to scale its deployments without increasing operational complexity.

ITRS