Case Study: TableCheck streamlines QA and engineering debugging across global front ends with Replay.io

TableCheck transforms QA <> Dev communication to support thousands of restaurants and hotel chains

TableCheck, a global restaurant reservation and guest experience platform, faced significant challenges in debugging and communication as it scaled. Their engineering team used a variety of tech stacks and frameworks, which made it difficult to reproduce bugs reported by QA and support teams across different markets and front ends. This complexity was hindering their expansion and slowing down development velocity.

By implementing Replay.io, TableCheck’s developers could quickly debug complex issues in unfamiliar code, saving significant time. The solution streamlined communication between QA and engineering, as teams could now share reproducible replays of bugs. Replay.io also improved the code review process. A principal engineer noted that what could have taken weeks to debug took only half a day with Replay, resulting in major time savings and greater efficiency across teams.

Tablecheck

Simeon Cheeseman

Principal Front End Developer