Case Study: Technology Traders streamlines multi-store repair operations with RepairDesk

Technology Traders and RepairDesk make a Powerful Duo

Technology Traders, a Brisbane-based repair business run by Peter Haydon, grew to three stores while buying, selling, and repairing phones, tablets, laptops, and parts. As the operation expanded, the team struggled to manage sales, buys, GST, repairs, and store activity with pen-and-paper, spreadsheets, and a basic POS system, so they needed an all-in-one repair shop software. RepairDesk was the vendor they turned to after RepairQ fell short on a critical GST feature.

RepairDesk worked with Technology Traders to build the trade-in tools they needed, including a custom trade-in module and BuyBack Widget, while also providing multi-store management, ticketing, invoicing, and automated reporting. With RepairDesk, Peter could track sales, profits, inventory, and employee activity across all three stores in one place, making operations much easier and supporting the company’s growth over roughly four years of partnership.

Technology Traders

Peter Haydon

Technology Traders