Case Study: Kixup Repairs Streamlines Operations and Grows with RepairDesk

Kixup Repairs Running the Show with RepairDesk Since Day One

Kixup Repairs, a Queensland-based repair store founded by Andrew Frahm, provides phone, tablet, and computer repair services to its local community. As the business grew from a home-based operation, Andrew needed a better way to manage repair tickets, inventory, customer records, and invoicing than pen and paper.

RepairDesk gave Kixup Repairs a cloud-based repair shop software platform that streamlined daily operations from day one, including ticketing, receipts, inventory tracking, and sales history. With RepairDesk’s support and later its Enterprise Plan, Kixup Repairs was able to improve workflow, support trade-in store credits, and grow alongside the software; the partnership has lasted four years and helped the shop run more efficiently and scale its services.

Kixup Repairs

Andrew Frahm

Owner