Case Study: iMechanic achieves 10x faster operations with RepairDesk

How iMechanic is Operating 10 Times Faster with RepairDesk

iMechanic, an Indiana-based electronics repair chain with 13 locations, had been using RepairQ for years but found it increasingly difficult to manage a growing multi-store operation. As the business expanded, tracking activity across stores became too manual and time-consuming, and the team wanted more control over day-to-day repair shop operations, employee access, inventory, and sales.

RepairDesk provided the repair shop POS and management platform iMechanic switched to after a free trial, streamlining repairs, sales, payments, and multi-store reporting in one system. With RepairDesk, iMechanic cut operations from 25 to 30 clicks down to 4 to 5, reduced manual checks from 20 to 21 hours per week to about 1 hour, and said the business was operating about 10 times faster overall.

iMechanic

Nick

iMechanic