Case Study: Cybertek grows and expands to a second store with RepairDesk

How Cybertek Computer Repair is Growing with RepairDesk

Cybertek Computer Repair, led by Adam Donovan in Nambour, Australia, was growing from a single repair shop into a second location in Mooloolaba. As the business expanded, Adam needed a repair shop software and POS system that could help him track operations, manage customers, and support growth without adding complexity. RepairDesk was the platform he chose after trying other POS options that didn’t fit his needs.

RepairDesk gave Cybertek tools for customer management, invoicing, inventory tracking, printing and scanning, payment integrations, employee accountability, and remote job monitoring, with plans to add loyalty features, gift cards, store credits, and product bundles later. The software helped Adam save time, train staff quickly, and manage the original store while opening a second branch, making expansion easier and more organized. RepairDesk enabled Cybertek to scale its business confidently while maintaining strong customer service.

Cybertek

Adam Donovan

Cybertek