RepairDesk
25 Case Studies
A RepairDesk Case Study
Avtek Mobile, a cellphone and computer repair shop in Quebec, Canada, was founded by Anthony Alfieri after years working in retail. As the business grew, Anthony needed a repair shop POS system that could handle daily operations, reporting, and printing more efficiently than the other systems he tried, including Moneris, LightSpeed, and RepairShopr.
RepairDesk provided the repair shop software and later improved it enough for Anthony to return after an earlier departure. With RepairDesk Enterprise, Avtek Mobile used features like Gift Cards, Loyalty Program, Ticket Counter Display, and RepairDesk Payments, while benefiting from a simpler interface that reduced employee training time. The result was a smoother workflow, better repair schedule management, and a renewed long-term partnership with RepairDesk that Anthony says he is “not going anywhere” without.
Anthony Alfieri
Avtek Mobile