Case Study: Legacy Partners increases traffic by 33% with Rently self-guided tours

Legacy Partners Increased Traffic by 33% with Self-Guided Tours

Legacy Partners, a multifamily property operator, faced a challenge at their large Aliso Apartments community where traditional in-person tours were time-consuming for staff and virtual tours were insufficient for prospects. To address this, they turned to vendor Rently and piloted its Self-Guided Tours for Multifamily platform, which utilizes smart lockboxes and an interactive site map integration.

Rently's solution allowed prospects to tour units on their own, even after office hours, freeing up staff to focus on closing deals. The implementation led to a significant 33% of self-guided tour leads coming directly from Rently's website. Most importantly, this approach generated 45 new leases within the first nine months, proving to be a highly effective asset for the property.

Legacy Partners