Case Study: Flatiron District at Austin Ranch boosts self-guided tours and leases with Rently

Flatiron District Prospects Tour in a Timely Manner with Rently

Flatiron District at Austin Ranch, a multifamily community with over 1,500 units, faced the challenge of maintaining occupancy and accommodating high prospect foot traffic in a timely manner, especially during the challenges of 2020. The community needed a flexible solution to ensure all interested prospects could tour units without delays. They turned to the vendor Rently and implemented its Self-Guided Tours for Multifamily platform.

Rently's solution utilized smart lockboxes to show both model and vacant units, ensuring the self-guided tour option was always available. The platform was integrated with the property's existing Yardi and Knock software to manage units and guest cards. This implementation generated significant results: over 960 self-guided tours were completed in 12 months, and the 17 activated Rently units directly contributed to 146 signed leases, an average of 8.6 leases per unit.

Flatiron District at Austin Ranch