Case Study: HiGuests reduces overbookings and boosts revenue 22% with Rentals United Channel Manager

How HiGuests uses Channel Manager to manage a sustainable business

HiGuests is a tech-driven short-term property management company with about 300 properties and offices in Barcelona, Dubai, Mumbai, Australia and the Dominican Republic. Facing overbookings, limited channel distribution and cumbersome daily operations while growing their business, HiGuests chose the Rentals United Channel Manager to complement their in-house PMS and streamline multi-channel listings and bookings.

Rentals United integrated with HiGuests’ PMS to automate rate and inventory updates, speed cancellations back to sale, and expand distribution across 7–10 websites. As a result HiGuests reported measurable gains with a 22% increase and a 20% increase in key metrics, doubled revenue access, improved OTA ranking and faster, more scalable operations — outcomes HiGuests attributes to Rentals United.

HiGuests