Case Study: City Relay achieves 182% revenue growth with Rentals United

City Relay grew their revenue by 182%

City Relay is a London‑based short‑let property manager that operates high‑street reception spaces to serve guests and win owners who wouldn’t normally list on Airbnb. Facing the need to list many new properties quickly, keep nightly rates competitive with real‑time updates, and automate operations for scale, City Relay adopted Rentals United Channel Manager (alongside its Outswitch yield tool) to connect its portfolio to multiple booking sites.

Using Rentals United to automate channel distribution and integrating Outswitch for dynamic pricing, City Relay listed across 17 sites, freed staff to focus on guest services, and kept rates competitive with real‑time updates. The combined solution helped City Relay grow its portfolio by 48% in two years and increase revenue by 182%, with Rentals United playing a central role in fast, efficient multi‑channel distribution.

City Relay

Maxime Leufroy-Murat

Chief Executive Officer