Case Study: KETTLER boosts renewal operations, retention, and NOI with Renew

KETTLER boosts renewals by 43% with Renew

The customer, an NMHC top 10 owner and manager of a portfolio of over 100,000 apartment units, sought to increase operational efficiency and drive asset value. They partnered with their property manager to address inefficiencies in the lease renewal process and introduced the Renew platform to capitalize on untapped opportunities.

Renew implemented its comprehensive lease renewal platform to automate processes and optimize decision-making. The solution generated significant results, including over $31,000 in additional revenue from time-based pricing, a 73% automation rate for renewals requiring zero human intervention, and a 3% improvement in retention rates. Renew also dramatically accelerated resident decisions, with 50% of renewals completed within two weeks. These outcomes enhanced operational efficiency and created substantial value for the owner's portfolio.

KETTLER