Case Study: Bicoastal Legal achieves secure, cost-predictable document review with RemoteDesk

Ediscovery Legal Firm Maintained Confidentiality With Remotedesk

Bicoastal Legal, a legal workforce solutions company, needed a way to rapidly scale remote attorney review for cloud-based eDiscovery while ensuring strict confidentiality, accurate billable-hour tracking, and efficient workflow management. To address this, they used RemoteDesk by Verificient to support secure, continuous monitoring of remote reviewers.

RemoteDesk enabled Bicoastal Legal to monitor attorneys’ workdays, verify actual time billed, and maintain confidentiality throughout the document review process. The solution helped reduce labor costs, prevent overbilling and underbilling, and improve productivity by 20%, while also giving the firm greater cost predictability and time management.

Bicoastal Legal