Case Study: Washlink Achieves Greater Database Reliability with Remote DBA Experts

When Customer-Focused Companies Succeed Together

Washlink Systems, a car wash automation, control, and point-of-sale software provider, needed stronger support for its SQL Server environments as it grew rapidly. Their in-house team and a limited contractor could not provide the level of database administration and monitoring required for their complex architecture, which included SQL Server merge replication and distributed customer sites with unreliable internet connections.

Remote DBA Experts (RDX) implemented a tailored 24x7 monitoring and administrative services package for Washlink Systems, with dedicated SQL Server DBA support, environment assessment, and a PowerShell-driven utility for maintenance and backups. The result was significantly improved database quality, availability, reliability, performance, and recoverability, giving Washlink more confidence in its systems and helping the company focus on innovation and customer service.

Washlink

Jason Van Curen

Chief Technology Officer