Case Study: GPA reduces support costs and improves database performance with Remote DBA Experts (RDX)

GPA Leverages RDX to Reduce Support Costs and Improve Database Performance

GPA needed reliable, cost-effective support for its mission-critical database systems but didn’t have the scale to justify a full-time DBA team. The company turned to Remote DBA Experts (RDX) for remote DBA services and database monitoring to address coverage gaps, reduce support costs, and keep critical applications available and performing well.

Remote DBA Experts (RDX) provided a flexible support package with a primary DBA, backup coverage, 24x7x365 Database Operations Center monitoring, and tools such as ServiceNow, Secret Server, and SolarWinds. The solution helped GPA improve support continuity and respond quickly to issues, including a major disk array failure during peak season; RDX alerted GPA immediately and stayed engaged until the system was restored, limiting the outage to just over one day of peak production.

GPA

Stu Farnam

GPA