Case Study: Pierce Transit achieves data-driven service optimization and cost savings with Remix

Pierce Transit - Customer Case Study

Max Henkle, a planner at Pierce Transit (Pierce County, Washington), faced the challenge of restoring and optimizing service after cutting roughly 40% of service hours during the recession while managing limited resources and an underused fleet (including 13 idle 30‑foot buses). With rich AVL and nearly 100% APC data, Pierce needed a fast way to evaluate trade-offs and explore new route and vehicle scenarios — which is where Remix’s planning tools came into play.

Using Remix to build and cost multiple alternative scenarios quickly, Pierce Transit analyzed 95th‑percentile loads to identify a substantial number of blocks that could reliably run 30‑foot buses. That analysis let Pierce save on bus purchases, redeploy lower‑capacity vehicles into regular service, and add trips where demand justified them — delivering measurable capital savings and restored service while enabling more data-driven planning with Remix.

Pierce Transit

Max Henkle

Senior Planner