Case Study: DASH (Alexandria, VA) achieves data-driven, streamlined planning and faster service design with Remix

Dash - Customer Case Study

Raymond Mui, director of planning and scheduling for DASH in Alexandria, VA, manages everything from long‑range service planning and annual budgets to operator scheduling and technology projects. DASH was hindered by largely manual, paper‑based workflows and limited datasets, and as it rolled out AVL and APC systems it turned to Remix to modernize mapping, analysis, and planning capabilities.

Remix delivered an integrated planning platform that lets DASH overlay demographic and ridership datasets (for example, poverty levels and car ownership), streamline resource and cost estimating, and replace screenshot‑and‑Paint mapmaking. The result: tasks that previously took days—like creating maps and estimating costs—can now be done in minutes, boosting data completeness, operational efficiency, and DASH’s ability to optimize service and long‑range plans.

Dash

Raymond Mui

Director of Planning and Scheduling