Case Study: United Bank for Africa achieves 800% remittance growth with RemitONE

UBA unleashes its remittance potential with RemitONE’s platform & portals

United Bank for Africa (UBA), a major banking group operating across Nigeria and 19 other African countries, wanted to improve its remittance business after its legacy platform was holding back growth, customer experience, and support for third-party agents. UBA needed a more scalable, secure, and integrated remittance solution with better support for core banking integration, compliance, and online/mobile access. Remit One provided the platform and portals used to modernize the business.

Remit One implemented its Money Transfer Engine (MTE), Agent Remittance Manager (ARM), Connections service, and integration with UBA’s core banking system, along with custom security and agent-management enhancements. The result was a compliant end-to-end money transfer platform with lower ownership costs, wider sending-network access, and stronger support for agents and customers. UBA reported a massive increase in profitability, an enhanced customer experience, and 800% growth in the first year.

United Bank for Africa

Lanre Bamisebi

CIO