Case Study: RIMS transforms chapter management with re:Members

How RIMS & Re:Members Empower Chapters

RIMS, a global professional society for risk management, struggled with its network of independent chapters. These chapters relied on a patchwork of inefficient, disconnected software for tasks like finances and event registration. This created a major administrative burden for volunteer leaders, increased the risk of fraud, and prevented RIMS headquarters from gaining insight into chapter performance. To solve this, RIMS partnered with re:Members to implement their Chapter Performance solution.

The re:Members platform provided an all-in-one, automated system that integrated with RIMS’s association management system. This eliminated siloed tools, standardized financial operations, and drastically reduced the time volunteers spent on administration. The results were significant: chapter leaders could focus on member engagement, financial risk and fraud were mitigated, and RIMS gained valuable data to support its chapters. The re:Members solution ultimately transformed the society's relationship with its chapters, fostering greater trust and collaboration.

RIMs

Leslie Whittet

Chief Membership Experience Officer