Case Study: Association of Old Crows streamlines global chapter management with re:Members

Association of Old Crows Relies on re:Members to Manage Chapters Around the Globe

The Association of Old Crows (AOC), an international association for electronic warfare professionals with 70 global chapters, faced significant challenges in managing its far-flung components. Volunteer leaders struggled with complex international banking regulations, leading to unsafe financial practices, while headquarters had no visibility into chapter performance or member engagement. AOC turned to the vendor re:Members and implemented its Chapter Performance product integrated with the re:Members AMS to streamline operations and eliminate these administrative burdens.

By implementing re:Members Chapter Performance, AOC centralized chapter banking, event management, and membership tracking into a single, intuitive system. This provided headquarters with valuable performance data, eliminated over 100 hours of manual dues rebate processing, and empowered volunteer leaders to focus on strategic work rather than administration. The re:Members solution safeguarded chapter finances, improved member recruitment and retention, and finally allowed staff to shift their focus from administrative support to providing strategic training for chapters.

Association of Old Crows

Glorianne O'Neilin

Director of Membership Operations