Case Study: National Logistics Company reduces BizTalk support by 84% with Remedi

Logistics Company Reduces BizTalk Support by 84%

A national logistics company faced significant challenges with its Microsoft BizTalk Server integration platform. They were experiencing slow performance, heavy human support requirements, and a very slow time-to-revenue for new trading partners due to an inefficient implementation. The company engaged Remedi to address these critical issues.

Remedi performed a system health check and implemented a comprehensive solution that included optimizing the BizTalk host design, reorganizing applications, and establishing proper maintenance procedures. This reduced BizTalk support needs from 2-3 full-time people to just one-third of a person, an 84% reduction. Additionally, the time to onboard new trading partners was slashed from weeks to just hours, dramatically accelerating time-to-revenue.