Case Study: Stadtwerke Olching streamlines service and maintenance with remberg Asset Platform

Stadtwerke Olching - Customer Case Study

Stadtwerke Olching, a municipal utility company, faced challenges with lost customer inquiries and inefficient maintenance planning for its energy systems due to reliance on outdated Excel spreadsheets and paper forms. This led the Head of Technology Division, Fridolin Felsche, to seek a modern solution, ultimately selecting the remberg Asset Platform.

Implementing the remberg Asset Platform provided a centralized, digital system for managing all service and maintenance processes. The results included a complete digital overview of all assets, automated ticket creation from customer emails to prevent lost inquiries, and streamlined maintenance planning. The team gained significant efficiency, eliminated paperwork, and greatly improved customer service. remberg's solution equipped Stadtwerke Olching to better handle future growth and the ongoing energy transition.

Stadtwerke Olching

Fridolin Felsche

Head of Technology Division