Case Study: a US-based retailer operating globally achieves faster, more secure supplier onboarding with Relish Data Assure

US-Based Retailer Operating Company - Customer Case Study

A US-based retailer operating globally with over 3,000 outlets faced significant challenges in its supplier onboarding process. The high volume of new requests and updates each month, coupled with manually validating TINs and collecting insufficient supplier data, caused delays and missed KPIs. The company partnered with Relish and implemented its Data Assure service to automate and streamline these validations.

By integrating Relish Data Assure with their SAP Ariba system, the solution automatically validated critical supplier information like TINs and bank details upfront. This shift eliminated manual touches and multiple data collection iterations. As a result, Relish helped the retailer save over 30 hours per month in manual effort, prevent supplier fraud, and ensure a more compliant and efficient onboarding process for hundreds of monthly requests.