Case Study: Las Vegas Valley Water District achieves 80% touchless invoice processing with Relish Invoice AI

Las Vegas Valley Water District boosts touchless invoice processing to 80% with Relish

The Las Vegas Valley Water District faced challenges with its accounts payable process, as many suppliers persisted in sending PDF invoices via email. This made invoices difficult to track, created poor audit trails, and resulted in a high volume of manual, transactional work for the AP team. To address this, the customer partnered with Relish and its Invoice AI service to automate intake and improve data integrity.

By implementing Relish's solution, the Water District achieved 80% touchless invoice processing, eliminating most manual work. This automation resulted in 50% faster cycle times and a 50% increase in labor efficiency, allowing staff to focus on strategic tasks instead of data entry and supplier inquiries.

Las Vegas Valley Water District