Case Study: The Arc of North Carolina improves training efficiency with Relias

The Arc of North Carolina saves 160 hours a week with Relias

The Arc of North Carolina, an organization supporting individuals with intellectual and developmental disabilities, faced operational inefficiencies as it grew. Their manual processes for assigning and tracking staff training became overwhelming and error-prone. They partnered with Relias, using the Relias Platform, to streamline these administrative challenges.

Working with the Relias Client Success team, The Arc implemented customized training plans based on job functions, drastically reducing redundant plans. They also centralized external certifications within the Relias Platform. This solution increased course assignments by 60%, boosted the compliance rate from 67% to 73%, and saved an estimated 160 administrative work hours per week, allowing staff to focus more on client care.

The Arc of North Carolina